Maritimo engaged the services of Masula Compliance in 2012, during a period where the business was undertaking a significant change process and company restructure. Since their introduction to our operation, Masula Compliance has been managing our ISO 9001 and OH&S requirements. With the assistance of Susie Stack and the team at Masula Compliance, we have developed a robust system for the safety of our employees, to fulfil our obligations as a responsible corporate citizen, and for the protection of our business.
The benefit of working with Masula Compliance is they have the knowledge, expertise and relationship management skills to handle the demands of our business, giving me the confidence I need to ensure all aspects of our ISO 9001 & OH&S requirements are being met on a timely basis, and we are satisfying our legislative obligations.
We are a manufacturer of luxury motoryachts and sell our products globally. We produce to an extremely high quality standard to meet the demands of our clients. Masula Compliance have taken the time to understand our business and our industry-specific nuances for the mutual benefit of our customers, suppliers and Maritimo. Their ability as a business to be flexible and nimble and continuously provide service at an exacting standard is a distinct advantage in today’s competitive market.
I have no hesitation in recommending Masula Compliance and we will continue to work with them for the foreseeable future.
Garth Corbitt, CEO
“Future Fitouts first engaged Susie and the Masula Compliance team in 2015 when we were in the process of obtaining SAI certification to proactively manage safety risk, environmental and compliance for our business. Since achieving our certifications, we have continued to engage Masula Compliance for ongoing business support across Quality, Work Health & Safety and Environmental Management Systems, as well as site auditing, internal audits, managing WorkCover claims and general advice pertaining to the above.
We are confident that Susie and her team keep up to date with legislation and key changes that affect our industry and communicate this back to us, amending policies and documents as required (one less thing for me to worry about). Plus, their expert knowledge and advice helps us to manage our safety compliance effectively. They are very responsive to our needs, especially when situations arise at short notice – Susie’s just a phone call away and on numerous occasions has provided us with immediate advice. We are satisfied with the service we have received from Masula Compliance, have confidence our obligations under legislation are met and peace of mind in this area of our business.“
Lauren Lowe, Co-Founder | Operations Director
“We engaged Masula Compliance to assist H2Flow in getting some structure around our Workplace Health and Safety and Environmental management systems. We had been developing our systems and procedures over a period of time, and it came to a point where we needed to formalise our internal systems. After our initial brief, it became clear that the requirements to formalise our approach to WH&S and Environment were core to a broader Quality systems approach needed for the business. And so our journey towards an Integrated Management System began.
Getting to know our business was important, and Susie went to great lengths to understand the nature of our business and day to day operations to ensure that the systems we had in place and the procedures we were developing were relevant and applicable to meet our unique requirements.
Susie and the Masula Compliance team bring a combination of skills and systems that they have developed over a period of time and work with our business to customise solutions specifically for our needs. It’s not a turnkey solution. It’s tailored specifically for our industry, and in particular our business.
The first part of our journey towards ISO accreditation has been in setting up the appropriate framework. We are aware the process is an ongoing one and we have now engaged Masula Compliance to mentor us through the implementation process.“
Mark Broekman, Director
“We first started using Masula Compliance about six years ago and continue to work with them today. They offer flexibility, managing our different business needs and have helped us to create comprehensive Workplace Management Systems across all our businesses.
Working with Masula Compliance provides us an underlying confidence that we are meeting our obligations under Work Health and Safety and I feel confident that any change in legislation is well-managed by the team and our systems are updated accordingly. We are very comfortable working with the Masula Compliance and would happily recommend them to other businesses.“
David Fitzpatrick, CEO
The Randle Group
“Masula Compliance’s professionalism is what stands out. I find them very easy to deal with and we have a good working relationship with them. They are very efficient and know what they are talking about when it comes to Work Health and Safety Management.
The documentation they developed for us is very straightforward and it has made it easy for us to implement in our business and for use by our employees.
And, when the situation arises, and we need their help at short notice, they are very responsive to our needs.
Masula Compliance now manage our annual audit and compliance and we will continue to work with them into the future.“
Robert Hellyer, Director
Enterprise Metal Manufacturing
“We have been working with Masula Compliance for more than 15 years now. Initially we engaged Masula Compliance to set up our HSEQ Management System and procedures and they helped achieve our triple certification – ISO 9001, AS 4801 and ISO 14001.
As we’ve grown, we have since brought Work Health and Safety in-house, but we continue use Masula Compliance – having that added confidence that they are there when needed to provide advice or support.
They now manage all of our WorkCover requirements including incident or injury management and return to
Masula Compliance know our systems well and know our business. They are very reliable and helpful and
they are always up front with any advice that is needed. We are more than happy working with Masula Compliance and will continue to work with them for ongoing support to ensure we maintain compliance.”
Tony Arnold, CEO