Quality assurance

Developing robust Quality Management Systems (QMS)

We consult with you to develop a fully customised business management system that satisfies the quality standards and certification with comprehensive documentation support, internal compliance audits and assistance during the external audit and certification process for AS/NZ ISO 9001.

Our Quality Management Systems and Quality Assurance services


✓ Provide advice regarding your legal obligations and responsibilities
✓ Consult and help you achieve AS/NZS ISO 9001 Quality Management Systems certifications
✓ Consult and provide quality assurance advice in relation to strategic management, business risk and provide related SWOT review.


✓ Assess your existing business processes in relation to designing your customised business system
✓ Work with you to develop and design customised quality management system (QMS) that satisfy the quality standard


✓ Undertake Internal Quality Audits to assess business compliance to AS/NZS ISO 9001 and the requirements of the quality management system (QMS).
✓ Deliver training and tools for your managers, supervisors and employees to meet and maintain quality standards.
✓ Provide assistance during the external quality audit and certification process.
✓ Liaise with certification bodies on behalf of your business.


✓ Develop and deliver customised training for your workplace to assist your business adhere to and maintain your quality management system

Benefits of Quality Management Systems

A quality management system (QMS) provides a robust framework for your business. Whether you want to gain quality certification or improve business efficiencies, a good quality management system will:

✓ Provide a clear platform to communicate company policies to your staff and clients
✓ Improve management control over processes and systems that prove successful
✓ Standardise business processes, enabling replication, adding value for future business growth or acquisition
✓ Reduce business costs by minimising wastage or rework with clear and consistent procedures in place
✓ Facilitate opportunities for continuous improvement through systematic monitoring and review
✓ Minimise the potential for customer complaints as your product and service delivery will be more consistent
✓ Your business management manual will become a marketing tool that you can showcase to your clients. It will just give you the edge over your competition.

A 100% Certification success record

We’re experienced. We’re trusted.

We have a 100% certification success rate. We have been achieving quality assurance certification for our clients since 1997.

Talk to us about developing a Quality Management System for your business, or achieve Quality Assurance certification. We have a 100% certification success rate.