Client Resources: Risk Management and Human Resources for COVID-19 (Coronavirus)

Updated 1 June 2020

Work health and safetyAs the COVID-19 (Coronavirus) health pandemic continues to evolve, it’s important businesses continue to review and reassess Workplace Health and Safety procedures including reviewing related risk assessments to ensure appropriate hazards have been identified and risk minimisation or elimination measures are in place.

The Risk environment will continue to evolve and change as a result of the Australian Government announcements and Health Department advice. We will be issuing our clients with regular updates, including revised Risk Assessment documentation that addresses new information and regulation as it arises.

Resources and Information available below:

What’s your COVID safe plan?

work health and safety and quality managementPrepare your business for the ‘new normal’.

While restrictions gradually ease in the coming weeks and months, it’s really important your business is prepared ahead of time, and ready to quickly adapt to this new operating environment. It’s time to develop your COVIDSafe Management Plan for just $990 + GST.



If your business has already been following the control measures in the COVID-19 risk assessment sent out by Masula Compliance then you will be well prepared to implement a formalised plan. Now is the time to review your situation and consult with employees about the effectiveness of the control measures you have implemented so far.

Masula Compliance will develop your COVIDSafe Management Plan, tailored specifically to the risk profile of your business and industry, for a one off cost of $990 + GST.

Get in touch today to discuss your business’ COVIDSafe Management Plan.


Risk Assessment – Update Version 7, 28 May 2020

This Risk Assessment (Version 7: 28 May 2020) supercedes any previous Risk Assessment provided. Please remove any previous versions and use this new documentation which has been updated to reflect the evolving situation of the health pandemic of COVID-19 (Coronavirus).

We have prepared this Risk Assessment exclusively for Masula Compliance clients to assist with the mitigation of the risks associated with COVID-19. Please review our new highlighted content.


The Risk Assessment has been developed as a resource for you to apply to your own business. Please consider your own operation, circumstances and potential for exposure to COVID-19. If you wish to tailor this specifically to individual nuances, or update with your own branding, please get in touch.

Download the Risk Assessment Matrix: Version 7, 28 May 2020


Infection Control in the  Workplace – COVID-19

Workplace Instructions – Infection Control, 24 April 2020

Download Workplace Instructions for Infection Control for an Occupied Office Space, or an Industrial Workplace.

Workplace Instructions – Infection Control

Workplace Instruction Infection Control Occupied Office Space

Download Workplace Instruction for Infection Control – Occupied Office Space

Workplace Instruction Infection Control - Industrial Workplace

Download Workplace Instruction for Infection Control – Industrial Workplace

Cleaning to prevent the spread of COVID-19

A combination of cleaning and disinfection will be most effective in removing the COVID-19 virus. Safe Work Australia (SWA) have prepared a Fact Sheet: Cleaning to prevent infection control.


Develop your Infection Control Management and Business Continuity Plans

Do you have the systems and procedures in place to manage infection control, or ensure your business continuity? We can develop customised documentation to assist in preventing or minimising your business risk with a bespoke:

  • Infection Control Management Plan (ICMP)
  • Business Continuity Plan (BCP)

Contact us today to discuss how we can establish a customised plan for your business.


Establishing a ‘work-from-home’ framework

Depending on the nature of the business and work-specific requirements, employers may consider recommending employees work from home instead of attending their usual place of work. E.g. some office-based employees may be able to do their work from home. This may help minimise the risk of individual employees’ exposure to COVID-19 as there is less opportunity to come into contact with infection hazards – there’s fewer people travelling on public transport, and a reduced risk of transmission occurring at the workplace through face to face contact.

Working from home policy and agreement

Download the Working From Home Policy

The policy has been developed as a resource to develop your own policy as appropriate for your business. You must consider your own operation, circumstances and potential for exposure to COVID-19.





Download the Working From Home Agreement

The working from home agreement is used in conjunction with the working from home policy.

It is designed to capture and record specific information about the employee arrangement, specific duties and requirements, as well as incorporate relevant work health safety reviews and assessments for the home work site, and any required systems, equipment and tools.

Please consider your own specific requirements and adapt this agreement as appropriate.



General Updates: COVID-19 Resources and Information

Strategies to optimise the supply of PPE and other critical items

Is your business keeping track of critical supplies such as PPE, hand sanitiser and disinfectant products?

All businesses should develop methods to track the usage of these items as lead time on deliveries can be difficult to predict and shortages may place workers at risk.

The Centre for Disease Control (CDC) has released some helpful tools for high risk industries such as health care and aged care to use in order to ensure supplies do not run low.

Changes to the Fair Work Act 2009

The Fair Work Commission has made some temporary changes to the Fair Work Act in relation the federal governments Job Keeper payment package. The changes will allow employers under certain circumstances to

  • make temporary and partial stand downs,
  • alter an employee’s usual duties and locations of work,
  • alter an employee’s days and times of work, and
  • request that an employee take paid annual leave, including at half pay.

Changes to the Fair Work Act relating to the Job Keeper package do not alter any other terms and conditions of employment not mentioned in the Job Keeper directive.

Employers must still comply with laws dealing with the requirement to pay wages, unlawful termination, anti-discrimination, WHS and workers compensation.

The Fair Work Commission has also developed a form to deal with disputes relating specifically to the Job Keeper package.

Queensland entry pass

As of Saturday 11 April, entry into Queensland is for essential travel only and restricted to people who have a Queensland Entry Pass.

A separate application is required for each individual, including children, and all travelers in your party must be eligible for an exemption.

All existing green Queensland Entry Passes and Queensland Resident Vehicle Passes are void at 12:01am on Saturday, 11 April 2020.


Mentally healthy workplaces

With COVID-19 restrictions in place for almost 2 months many employees may be experiencing an increased strain to their mental health and wellbeing.

As an employer it is important that you continue to check up on your employees especially if working from home arrangements have reduced the opportunity for face to face interaction.

The Australian Government has set up an online portal – My Business Health – COVID-19 – with resources to help businesses address mental health and wellbeing in the workplace.

Beyond Blue has also developed a range of online resources for workplaces including links to mental health services available in the community with their Coronavirus Mental Wellbeing Support Services.


Help stop the spread – COVID-19

Workplace resources – safety posters

Click on the links to open each file and download.

Poster 1: Visitors help stop the spread

Poster 2: Guide to hand washing

Poster 3: Workers help stop the spread



Australian Government Coronavirus Apps

COVIDSafe contact tracing App

The COVIDSafe App speeds up contacting people exposed to coronavirus (COVID-19) – helping to support and protect you, your friends and family.

Download the COVIDSafe App from:


Coronavirus App

The Australian Government’s Coronavirus App and WhatsApp Channel are designed to help keep people informed and up to date with the latest news, information, health advice and guidelines. It also includes an online symptom checker tool.



Healthdirect Symptom Checker

The healthdirect Online Symptom Checker is also available on the website.

You can move through a series of questions and answers about your symptoms to see if you need to seek medical help or get tested.

The tool is available online at any time.



Help stop the spread

Help stop the spread! Access a range of resources including fact sheets and signage for your workplace and guidelines for employers and employees.

Learn more.


COVID-19 – What you need to know

It’s important to get the facts about Coronavirus  (COVID-19) – what it is, how it spreads, who is most at risk, and what you can do to help stop it spreading.

Find out more


    We’re here and open for business!

      Masula Compliance

        The health and wellbeing of our clients, our staff and the community is always our top priority.

        We’re here and open for business, ready to provide you with any support you need whilst navigating the challenges of these unusual times.

        Get in touch today via email, or call 07 3348 3666 if you require support with your Work Health and Safety, Human Resource Management, Quality Assurance, or Environmental Management Systems during this time, and we’ll be ready to assist.